Sudaqua Hair Up - Stripping Powder
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Hair Up - Stripping Powder: Removal of Excess Hair
Hair Up is a micronized and impalpable powder designed to easily remove excess hair in the dog's ear canal. Its unique formulation makes it suitable for stripping treatments, especially for difficult areas such as ears, cheeks, and rear areas of the dog.
Benefits:
- Easily removes excess hair
- Suitable for stripping treatments
- Excellent for greasy hair
- Easy to use
Instructions for Use:
1. Sprinkle the product in the desired areas
2. Massage carefully to facilitate grip
3. Proceed with removal using fingers or with the aid of a stripping knife
Format:
- 12gr: ideal for professional use or for dogs of all sizes
Quality Guarantee:
We are confident in the quality of our product and offer a 100% satisfaction guarantee. If you are not satisfied with the results, please contact us and we will be happy to help you resolve any issues. Our team of experts is always available to provide advice and support to help you achieve the best results for your dog.
1. Legal Warranty (B2C)
In accordance with European and Italian consumer protection laws, all new products sold by Assopet to consumers (B2C) are covered by a legal warranty of 24 months from the date of delivery.
This warranty covers any lack of conformity that exists at the time of delivery and that manifests within the warranty period.
The customer must report the defect within 2 months of discovering it.
2. Extended Warranty for Consumers
On selected products with electronic components (e.g. clippers, dryers), Assopet extends the warranty period up to 36 months (3 years) at no additional cost.
Products with extended warranty clearly state this benefit in their respective product detail pages.
3. Warranty Conditions
- The warranty is valid only for the original purchaser and cannot be transferred.
- A valid proof of purchase (invoice or receipt) must be presented to activate the warranty.
- Warranty claims must be submitted by contacting info@assopet.com before returning any product.
4. What Is Covered
- Defects in materials or manufacturing present at the time of delivery.
- Malfunctions not caused by improper use or external damage.
5. What Is Not Covered
- Normal wear and tear, including blades, brushes, carbon brushes, filters, and consumables.
- Damage caused by misuse, negligence, accidents, unauthorized repairs or modifications.
- Products returned without original packaging or accessories.
- Malfunctions due to failure to follow instructions in the user manual.
6. Commercial Clients (B2B)
For professional clients or companies (B2B), the warranty period may be limited and is defined contractually.
Unless otherwise agreed in writing, a 12-month warranty period applies.
7. Return Procedure and Responsibilities
- Before any return, the client must contact Assopet at info@assopet.com and wait for return instructions.
- If the defect is covered by warranty, Assopet will repair or replace the product free of charge.
- If the product is found not defective or not covered by warranty, the customer may be charged for diagnostic and return shipping costs.
8. Limitation of Liability
Assopet shall not be liable for indirect damages, loss of income, or consequential damages resulting from product malfunction.
